You have questions. We have answers.
Whether you're just getting started or already on your rehabilitation journey, we hope these answers help. If you can't find what you're looking for, please don't hesitate to get in touch.
Frequently Asked Questions
Everything you need to know
Do I need to have anything prepared for my first neurological rehabilitation assessment?
It helps to have a list of your current medications, any recent medical reports, and details about your symptoms or goals.
Also, wear comfortable clothing and be ready to discuss what you find challenging in daily life, as well as what you'd like to achieve.
Of course, you can also have a family member or loved one present to give any additional information on your condition.
What if I need to cancel?
If you need to cancel your appointment with us, simply contact us as soon as you can. We appreciate you giving us as much notice as possible, and we will aim to reschedule your appointment to a time that suits you better. Cancelations withing 24hrs of appointment may incur a cancellation fee.
I was told I won't get better, will you still assess me?
Yes, our team neurological therapists will still assess you, even if you've been told your neurological improvements may be limited.
The therapists focus on helping you maximise independence, manage symptoms, and enhance your quality of life, even when a full recovery isn't possible.
I need a neurological report for my GP, is this something you do?
Our therapists can supply written reports for your GP or healthcare team. Please discuss with us.
Where will my physiotherapy sessions take place?
We can visit you wherever feels right for you. Whether that's at home, in a care facility, clinic or another suitable space.
Our goal is to make sure you not only feel comfortable, but to really understand your lifestyle, so we can really tailor our services to your goals.
Can my physiotherapist meet me at my gym or another location?
Yes, we can. If your gym or another venue is a place where you feel confident exercising, we're happy to meet you there with permission. It can be a good way to help build your strength and independence.
Can I have private physiotherapy sessions while receiving NHS physiotherapy?
Absolutely. Many people choose to have private physiotherapy alongside NHS sessions for extra support or to maintain continuity of care. We'll coordinate your treatment approach, and communicate with your NHS caregivers, so everything works smoothly together.
How much does it cost?
The prices of our services can vary depending on the length and the type of your appointments. You can read all about our prices on our prices page, or you can get in touch and we can help to discuss your options in more detail.